Arcade Machines Troubleshooting: Common Arcade Issues

Published May 25, 2018 Leave a Comment

Just like owning a car, house, or virtually any other object, arcade machines require proper maintenance in order to function properly. However,performing maintenance on your arcade machines can sometimes seem intimidating or even overwhelming for inexperienced users, and with good reason: the insides of these cabinets are often riddled with cables, PCB boards, and components that pose a danger due to high voltages. Consequently, most machine owners opt to skip on the maintenance, only to have their games break down in the long run.

Luckily, here at PrimeTime Amusements, we have the talent and know-how to diagnose and perform basically any repairs on most machines. Today, we are going to explain the most common troubleshooting issues encountered by owners of arcade cabinets, as well as their most likely causes.

WARNING: PrimeTime Amusements does not accept any responsibility for any damage or personal harm incurred on machines due to self-service. Arcade machines tend to use high voltage components which if improperly handled can cause bodily harm and/or damage to the machine. This is especially true of old CRT tube monitors, which carry voltages that are capable of killing a person if improperly handled. These suggestions are provided on a “best to our knowledge” informational basis but if you are un-sure about anything in regards to the repair of your machine, please contact a professional. If you bought the machine from us then call our Technical Support department for assistance!

I Have No Video or Audio!

“Oh no!” is usually what users say when they find that their arcade machine doesn’t show an image, or make a peep. This is one of the most common issues, which is usually caused by malfunctions in the power supply or the outlet in which it is plugged in. Simply put, if there is not enough power, the machine won’t turn on. For this reason, the very first thing you’ll want to do to troubleshoot this issue is to check the exterior of the machine, where the power is supplied to it. For this step, it is suggested to do the following.

Check outside the machine, where the power cord inserts into the cabinet, for a ‘rocker’ switch. This switch is basically the external on/off interrupter for the machine, which should always be set to the ‘on’ state if you’re using it. This can come off as a no-brainer for many, but you’d be amazed at how many users actually manage to get this step wrong!

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